if items damaged in delivery/post are not covered then sellers could post fine bone china in a sachel without any protection. If they show me photos of the damage, they can keep and do with the item what they will. best. Item specifics. Buyers have up to 30 days after the estimated delivery date of an item to report it missing (eBay.com). Jan. 04 to * Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. If the item was damaged due to it being insufficiently packed and protected for shipping, some sellers might provide a partial refund to account for the loss in the item's value. Choose eBay international standard when you need to manage your overall shipping cost. AU $65.97. OEM Makita - BL1830B 18V LXT Lithium Ion 3.0Ah Battery . Warranty Makita BL1830B 3.0Ah 18v Lithium-Ion Battery Pack. If any money is due to the buyer, it would be your responsibility to provide this refund. Item damaged during shipping by FedEx, now buyer wants a return. There was no item. I'm wondering if FedEx will pay for both the hood as well as the shipping costs. Re placement. The Packaging wasnt damaged but the item itself had water damage and was broken. If you’re selling oversized items, consider listing and shipping with freight carriers. Recent sales price provided by the seller. If your item was packaged properly and it was damaged in shipping, you will get paid. Be the first to share what you think! Djibril The Devil Angel 3 Holy Angel Djibril Damage ver. shipping: + AU $125.59 shipping . Expedited Shipping (FedEx Express Saver ®) On or before Mon. We offer you worldwide. Sellers are protected by eBay so if their items are lost or damaged on the international part of their journey, they are still guaranteed five stars for shipping time and protected from negative feedback related to shipping. I live in NC and the buyer lives in CA. Damaged Item: Damages can be happened in transit, please contact us via eBay message. Thanks in advance, Free shipping . We use either FedEx or UPS most of the time if we aren't shipping freight. Item damaged during shipping by FedEx, now buyer wants a return. Postal Service (USPS), or FedEx—especially in volume—can be a logistically complex process. I have contacted the seller and she is looking in to it as she said it wasnt originally posted in a fedEx box. Related Articles: 5 Steps to Get Started With Freight Shipping. thats crazy. $132.50. Some sellers on eBay self-insure their packages. I've always resolved disputes amicably but again, if I wabted to be a jerk, this would go against my feedback score and likely deter future sales. Barbie Outer Box Damaged From JAPAN FedEx No.72495. For buyers, GSP provides access to more international products, with the full cost including shipping, duties and taxes provided upfront. Since our items are usually larger than 2lbs, we don't use the United States Postal Service (USPS) very much for shipping. If she refuses to include the original postage in the refund, I would open the dispute - you will have to return the item unless, due to the damaged glass, Australia Post classiy it as dangerous goods and refuse to carry it (in which case you will need to call PayPal and let them know you can't return it, possibly provide proof of same). AU $139.08. no comments yet. Whether delivered to the wrong address or damaged enough for the label to be unreadable, having an item go missing is disappointing for both eBay buyer and seller. Sort by. If the seller wasn't able to help, ask eBay to step in When you’re shipping a large amount of eBay merchandise on a regular basis, you’re going to have to deal with the issue of whether you buy insurance against damage or loss. Is ShipCover insurance available for FedEx shipping labels? How Shipping Large Items Made Us $1,145 in One Weekend. However, if the buyer doesn't report an issue, they may need to verify your claim by responding to an email from Parcel Insurance Plan (PIP). Condition: Used. Unfortunately I didn't see a mention of the elephant in the room: the impact of late deliveries on returns in a year when carriers were overwhelmed due to the pandemic and other issues. shipping: + AU $34.37 shipping. It just may take a little bit more work. Was: Original price US $96.96. I sent an item back to the seller, but it got damaged at some point in the shipping process. It’s a good idea to insure the merchandise you sell on eBay against loss or damage; whether you self-insure an item or insure it through a major carrier generally depends on how much the item is worth. The majority of my items ship through USPS first class or Priority. If the buyer reports they didn't receive the item or opens a return request because the item was damaged in shipping, we use that information to verify your claim. ... eBay item number: 232426471070. Seller assumes all responsibility for this listing. Who pays the shipping costs depends on why you're returning it. If you’re unable to reach a resolution, please call 1-800-Go-FedEx to file a claim. Can I still get a full refund? Tonkin Replicas HL Motor Group 10 Years of Excellence 1/53 Truck Limited Edition. Remember, you (the seller) are responsible for getting the product to the buyer. AU $63.05 + AU $14.26 shipping . When you choose GSP and an eligible item sells abroad, you will ship it to eBay’s US-based Global Shipping Center and the item will be processed and tracked every step until your item reaches the buyer. surely if a breakable item is broken in transit the first thing to look at was the wrapping done well enough for reasonable delivery. No re placement will be given if the item is damaged, missed during shipping, unless insurance is covered. SALE ! We will send replace parts ASAP. 8. Last updated on 01 Jun, 2020 16:46:17 AEST View all revisions. I recently purchased an item from america using the global shipping program, took 2 months to arrive to australia, when i noticed it had been updated to delivered at 2.00am friday on my ebay purchases page. AU $64.12 + AU $7.06 shipping . Barbie Outer Box Damaged From JAPAN FedEx No.72495. FedEx Ground service has competitive prices and carries all the best features of FedEx. FedEx and UPS are almost always going to be cheaper to use than USPS for something over 2lbs. Posted by 4 months ago. Construction vehicles Semi Heavy Truck 1/50 Scale Die-Cast Metal Model Toy. Fedex vs UPS: Which One is the Best One to Use for Shipping? Delivery. Once you Feel dissatisfied with the itmes received,please first and us use E - mail contact and communication, Do not give a Neutral or Negativ e feedback without any negotiation … You’ll probably use FedEx Ground for items that are heavy or extremely large, because FedEx ships anything up to 150 pounds in a single box — 80 more pounds than the U.S. I shipped an item last week via USPS. Choose our Global Shipping Program (GSP) if you prefer to have our experts navigate international trade requirements, manage customs forms, or deal with issues related to items lost or damaged in international transit. Item specifics. When you’re ready to ship your eBay item, Federal Express is an option. Tonkin Replicas DIECAST TRUCK MODELS FedEX Freight Collectible 1/53 Truck Model. ShipCover is only available with USPS shipping labels. item damaged when you get it,or lost during transhipment,pls email to us first,we provide full refund or sending a replacement. And it'll help in your insurance case. Seller assumes all responsibility for this listing. AU $106.98. The total price of the sale, including shipping, was $16.50. You may expect to receive your item in about 3 to 5 Days time for Fed-ex or UPS Delivery. 0 comments. No ex change will be given if the item is lost in transit by FedEx/UPS unless shipping insurance is bought. Details about SHIMANO Stella SW30000 Spinning Reel SW 30000 FEDEX Express ship to Usa. You save: $12.60 (13% off) Price: Discounted price US $84.36. An ebay item I shipped was damaged during shipping, do i have to refund or should buyer file claim with USPS? Once a buyer sends a ‘item not received’ request, sellers have 3 days to respond and resolve the issue with the buyer. Most small package carriers including USPS ®, FedEx ®, and UPS ® only support items up to certain weights and dimensions. Close. Postal Service takes. However, I choose Fedex to ship some of my larger items. The item is damaged bad enough that it can't be resold. It's time consuming to have to check if Priority or Fedex is cheaper for every large item. Sign in to check out … If items were damaged in shipping, the carriers (USPS, FedEx, or UPS) should be notified so they can research the claim - that's why carriers offer insurance. GSP does it all for you. Item Information. Free shipping . - Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record - Photos of package and damaged contents (if applicable) - Serial number(s) of damaged or lost merchandise - Proof-of-value documentation, such as: - Copy of original invoice from vendor/supplier - Copy of retail invoice/receipt It’s the most economical option for delivering large, heavy items like appliances, furniture, large car parts, or gym equipment. I'm not new to selling, I've had a selling account for several years and shipped hundreds of items and have never seen such a disregard for a package. Auspost cannot use any of them, opened paypal case. AU $105.62. 100% Upvoted. SALE ! Last updated on Dec 14, 2020 18:56:53 PST View all revisions. It sounds like this is a clear case of damage in shipping and your PO insurance should cover that. I went to australia post gave them all 3 tracking numbers provided. First of all, the item was misrouted somewhere in CA. The comment says "iMac arrived damaged. The item finally showed up a week later, and the buyer says it is damaged. What does this price mean? When your item is larger or heavier than any of these carriers will allow, however, the process can become especially complex and daunting. Shipping Policy . AU $157.31. Acceptable Returns: if the description of the item has been incorrect on our eBay listing or sending wrong item to you on our faulty, but must be within 14 days of receipt. … Any helpful input and insight is greatly appreciated. If an item is lost or arrives damaged, you and your buyer should try to work it out first. You can also open an ebay dispute if need be for "item significantly not as described". Description; Shipping and payments; eBay item number: 324415558005. share. Makita 18 Volt 18V LXT Lithium-Ion Cordless Tool Batteries BL1830B NEW SEALED. Barbie Outer Box Damaged From JAPAN FedEx No.72495. Free shipping . You, as the seller, are responsible for getting the product to the buyer. It's very possible the item got damaged in shipping and Fedex has auto-insurance you can fill out. Condition: New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Report item - opens in a new window or tab. Log in or sign up to leave a comment log in sign up. We ship out a lot of items regularly - mostly that we have sold on eBay. If the item was damaged or faulty, they're responsible for the return shipping costs – if you changed your mind, who covers the cost will depend on the seller's return policy. [ Fedex Shipping ] NEW Makita BL1830B 18V LXT 3.0Ah Battery LED Indicator U. Based on the tracking, it seems that the damaged occurred once it was at the buyer's local FedEx facility (as it arrived there, and wasn't reported as damaged until it was on its way to him). I don't think it was a packing issue since it traveled to Texas from Virginia, and was only damaged once in Texas. OR FedEx Prority (2-3 business Days) ATTENTION INTERNATIONAL BUYERS: IMPORT DUTIES, TAXES and CHARGES are NOT included in the item price or shipping charges. save hide report. Question. I'd then proceed depending on whether the buyer provides photos. Almost gone. Shipping your eBay sales via standard small shipment carriers like UPS, the U.S. Express Mail Service(EMS) with Tracking number provided by Hong Kong Postal Service. Popular . Figure good FedEx. Question . Global Shipping Program (GSP) takes the complexity out of shipping internationally. Self-insure your items. It was not damaged before it left my house, I have pictures to prove it. 1,145 in One Weekend ) on or before Mon always going to be cheaper to use shipping... Item back to the buyer provides photos after the estimated delivery date of an item to report missing! 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